Personally Identifiable Information
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with starlinenigeria.com.ng. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. We do no collect or retain your bank card numbers used to purchase products or services. This information is collected by financial institutions that have their own privacy policies. You are advised to never respond to emails that seem to be from us requesting bank card details from us as this request is most likely fraudulent and should be reported to us immediately
Use of Profile Data
• We use personal information to provide the services you request. communicate with you regarding new product features, personalised products, services, offers and events that we think may be of interest to you;
• analyse, develop, continually improve and enhance the use, functionality and performance of our websites and apps, products and services to manage the security of our sites, networks and systems;
• comply with applicable laws, including our obligations to make disclosures to authorities, regulators and government bodies;
• engage in our legitimate business and related interests, including but not limited to detecting and preventing fraud and conducting our business as a fashion-value retailer.
We will not use your data other than for the purpose for which it was provided or collected, and in accordance with our legitimate interests and legal obligations.
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co – branded services that you request where such services are provided by more than one corporate entity.We are required or may be permitted to provide access to or share your personal information in terms of law, court order or other lawful reasons, where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We will secure the integrity and confidentiality of your personal information that is in our possession and under our control by taking the appropriate reasonable technical and organizational measures to prevent loss, damage, unauthorised destruction, unlawful access, or unlawful processing of your information.
Lodging a complaint